We provide:

• Confidential information and advice helpline on all SEN matters
• One-to-one work by caseworkers with parents/carers and/or young person
• Signposting to relevant services locally and nationally
• Support in meetings at schools or colleges, Team Around the Child / Family meetings, and Multi-Agency meetings
• Support on the Education, Health and Care Process including requesting statutory assessment. Help with the child/young person’s school placement
• Support in resolving disagreements with schools and the Local Authority, including support during formal mediation and preparing appeals to tribunal.
• Advice and support on school exclusions
• Training and workshops on a wide range of topics
• Help with your paperwork
• Liaising with educational settings such as early years’ settings, schools, colleges, professionals etc.

Our service is free and operates Monday-Friday – 9am – 5pm including school holidays. We will respond to your initial enquiry within 7 working days.