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Our Service

We provide:

  • Support in resolving disagreements, including formal mediation and tribunals
  • Confidential information and advice helpline on all SEN matters
  • One-to-one work by caseworkers with parents/carers and/or young person
  • Signposting to relevant services locally and nationally
  • Support in meetings at schools or colleges, Team Around the Child / Family meetings, and Multi-Agency meetings
  • Support on the Education, Health and Care Process including requesting statutory assessment. Help with the child/young person’s school placement
  • Advice and support on school exclusions
  • Training and workshops on a wide range of topics
  • Help with your paperwork
  • Liaising with educational settings such as early years’ settings, schools, colleges, professionals etc.

Our service is free and operates Monday-Friday – 9am – 5pm including school holidays. We will respond to your initial enquiry within 3 working days.